Return Policy

At DidiRay, we understand the importance of customer satisfaction and strive to provide the best possible shopping experience. This is why we have implemented a comprehensive return policy to ensure that our customers are completely satisfied with their purchases.

Returns

We take great care in inspecting and preparing our products before they are shipped. However, if you receive a product with any issues or missing parts, please contact our customer service team within 15 business days. You can reach us at 786-295-9404 or via email at didirayshop@gmail.com. We will do everything in our power to assist you in resolving the issue with the product.

Refunds

Unfortunately, we do not offer refunds for returned items. We believe in the quality of our products and stand behind them. However, if the issue with the product warrants a return, please follow the instructions below.